Where to begin if you need any assistance on quotation for shipping?
First of all we want to clarify that we do not provide written quotation or spreadsheet of shipping fees. We always encourage all the users to use our Shipping Calculator. Follow the simple procedures -
A) Just select a destination country
B)Input the weight (in kg) and dimensions (in cm) of the package to deliver.
C)The page will automatically refresh
D)You will be directed to the listing of all the available carriers, their fees and estimated delivery time-frames.
E)Select your carriers, your product will be reach in given time safely.
We cannot provide written quotation due to following reasons:
1. We cannot to give a validity period for such quotations. The carrier's rate may fluctuate; it may suggest rate difference and create confusion. It will not be fair if any user wants us to honour a superseded quotation. Anyways, we have dedicated system of Shipping Calculator which will give us real-time rates.
2. We do not accept one-time shipment. We expect regular shipments and most likely every package has different weight, dimensions and destination country. There are just too many possible combinations and the quotation will become very complex.
3. A written quotation has caused misunderstandings in the past. For example, we may quote a shipping fee for "0.5 kg, 10 x 10 x 10 cm", but the actual package may not be that exact weight or dimensions! Some users fail to understand that we bill according to the actual situation and not based on a previous quote.
- Where to begin if you need any assistance on quotation for shipping?
- Which carrier you will use? Know respective rates and shipping time!
- Counterfeits, Prohibited and Restricted Items
- How can I pay shipping fee or other service charges? Should I prepay these fees?
- I don't understand the following on the user manual: “5. For the first time users, they must complete the
- Customs, taxes, import fees?
- Sea freight?
- Personal items?
- Can you help to purchase from Chinese sellers?
- I want to purchase from Taobao. Can I use your shipping-only service?
- Combine multiple packages and forward as one package?
- Can I get a bigger discount if I ship a lot?
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