China Fulfillment Center in Shenzhen
SFC’s automated warehousing and order fulfillment process improves the efficiency of pick & pack to a new level, making sure more than 99.9% delivery rate and less than 0.02% discrepancy
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＞99.99%
Inventory Accuracy＜0.03%
Discrepancy＞99.8%
Delivery Rate300,000+
Daily Order VolumeWhat Is Order Fulfillment
Order fulfillment refers to the complete process involved in receiving, processing, and delivering orders to customers. It is a critical component of supply chain management, ecommerce, retail, and distribution businesses.
Types of Order Fulfillment Models
In-house Fulfillment: The fulfillment center handles all steps internally, owning its own warehouses and staff.
Third-Party Fulfillment (3PL): An external logistics partner manages storage, picking, packing, and shipping.
Dropshipping: The supplier or manufacturer ships directly to the customer on behalf of the seller.
Hybrid Fulfillment: A mix of in-house and outsourced solutions, depending on order volume, geography, and product type.
SFC Order Fulfillment Process
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Step 1: Syncing Orders
With the order synchronization system at SFC fulfillment centers, you will free yourself from repetitive labor and avoid errors.
Automatically order syncingWide range marketplace integration via API, including (Amazon, Shopify, eBay, Wix, Aliexpress, Linio, etc..)Batch order uploading -
Step 2: Goods Receiving
Goods Receiving is the process where incoming inventory is physically received, inspected, recorded, and stored in SFC fulfillment center. This usually happens before orders can be fulfilled. Goods receiving is typically a foundation of fulfillment:
Supplier sends productWarehouse receives productProduct is inspected, counted, and entered into inventoryInventory becomes available for picking, packing, and shipping
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Step 3: Picking & Packing
In SFC fulfillment centers, we guarantee same-day efficiency and precision in order picking and packing through advanced PDA and barcode technologies.
PDA and barcode technologyCustom packagingKitting & AssemblyBrand buildingValue-added services -
Step 4: Door-to-Door Shipping
In SFC fulfillment centers, we guarantee same-day efficiency and precision in order picking and packing through advanced PDA and barcode technologies.
DDPTax rebateLast-mile deliverySFC dedicated lines, International express, Postal service
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Step 5: Tracking Orders
Order Tracking is the process of monitoring an order’s status as it moves after being shiped out — from placement to delivery.
All-in-one tracking numberReal-time trackingBulk tracking -
Step 6: Handling Returns
SFC will process the returns depending on the product’s properties, shipping carriers and your preferences. Products that are returned will undergo careful-scrutiny and be handled properly at our order fulfillment center.
SFC Global Fulfillment Reach & Expansion
With strategically positioned warehouses in China and the US, we enable you to distribute your inventory across multiple locations and automatically ship from the optimal warehouse for each order. The result: faster delivery times, lower shipping costs, and more satisfied customers. Wherever your customers are, we’re there.
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Why Choose SFC as Your Fulfillment Center
Hassel-free FBA Prep
Stop worrying about FBA prep! SFC handles all inspection, packaging and labeling, freeing you to focus on what really matters - growing your business.
Inventory Management
Our 70,000+ sqft fulfillment center is equipped to process high-volume inventory, ensuring your products are always prepped and ready for Amazon FBA shipments.
Dedicated Customer Service Team
Expert support from real professionals. We're committed to delivering exceptional client care and everything required for your Amazon business to flourish.
FBA Prep Requirements
We handle all FBA prep - from proper packaging to accurate labeling - meeting all of Amazon's specifications.
Customer Satisfaction
Think about the last time you got a perfectly packaged order. Felt special, right? That’s the power we bring to your brand—prep that wows customers, earns glowing reviews, and turns buyers into raving fans.
Scale up Business
Grow your sales channels effortlessly with SFC. We simplify multi-platform fulfillment for Walmart, Amazon, eBay, Shopify and more - so you can focus on scaling your business, not logistics.
For E-commerce and Crowdfunding
Apparel
Sports
Baby Cares
Instruments
Makeup & Beauties
Office Products
Pet Supplies
Kitchen
Table Games
Others
FAQs about Order Fulfillment
1. What is the meaning of order fulfillment?
Order fulfillment is the complete process of receiving, processing, packing, and shipping customer orders. It includes managing inventory, preparing products for shipment, coordinating with carriers, and ensuring timely delivery to customers.
2. How long does order fulfillment take?
Fulfillment time depends on factors like product availability, warehouse location, and carrier speed. Many fulfillment providers offer same-day or next-day processing to ensure fast shipping and delivery.
3. Why is order fulfillment important for my business?
Efficient order fulfillment ensures fast, accurate deliveries, leading to higher customer satisfaction and repeat business. It also helps reduce operational costs, minimize errors, and improve inventory management, all of which contribute to better profitability.
4. Can order fulfillment help reduce shipping costs?
Yes. By strategically splitting inventory across multiple fulfillment centers closer to your customers, you can reduce shipping distances, qualify for regional shipping rates, and speed up delivery — all while lowering your overall shipping expenses.
5. What happens if an item is out of stock?
When an item is out of stock, the order may be placed on hold, partially fulfilled, or backordered depending on your business rules. A good fulfillment system will notify you and your customer automatically to manage expectations.
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